Terms of Use

                                                                                                                                                                  The original price is the MRSP. The sale price is what you pay.                                                                                                                                                                                  We accept Masertcard, Visa, American Express, Discover and Paypal.

Allow 1 to 2 weeks for products to arrive at your home.

Shipping is $8.00 per order.

No Sales Tax unless ship address is in Illinois.

If ship address is in Illinois, sales tax is 9.00%

There is a $600 maximum  purchase limit per order at this time.

We ship anywhere in the United States except for Alaska and Hawaii.

You must have a Return Authorization(RA) number before returning any merchandise. You can request an RMA# by emailing us with the Order Number, Product SKU, reason for return. Once you have provided us with the appropriate information, we will contact you with an assigned RMA number.

The following are Discount Netmall.com, LLC Return Shipment Policies:

Jordans may be returned for exchange only if the wrong model or size is sent. The color shade of shoes is lighter or darker from the picture is not an acceptable reason for exchange.

o DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. No Refunds.
o Defective product must be in original factory carton with all original packing materials
o All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly.
o The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
o Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused.
o Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
o If the product is found to be non-defective, an inspection fee of 25% per unit, will be billed to you.

DAMAGES
 DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact us for freight claim;  The shipping cartons, packing and content should be retained in the same condition as received.

The customer will pay the shipping charges to have the product returned. If the product passes inspection we will return your shipping costs.
                  
JVC: No returns for credit on color television, VCR, DVD or camcorder. Authorized service center repair only (800-537-5722)

Toshiba: No returns for credit for TV, LCD TV, Plasma, DVD, portable DVD, VCR, DVD Recorders, Home Theater in a box, TV/VCR or TV/DVD. Authorized customer service center for repair only. (800-631-3811)

Email us at support@discountnetmall.com or just hit the contact link at the bottom of the pages.
 

Privacy

Any personal information submitted through this site is used by us and the companies we work with for the purpose of fulfilling orders, delivering packages, processing credit card payments, sending email and postal mail, and customer service. This information will not be shared or sold to companies for marketing reasons. We will use this information with law enforcement or other companies for the purpose of fraud protection.